Google Sites‎ > ‎How To...‎ > ‎

Send Site share request

If you are unable to edit or manage your site then almost certainly you are not signed in with the correct account - ie. an account that has editor or owner access. If you believe you are the site owner and want to identify the 'owner account' of a site, then you need to send a 'Site sharing request' for that Site which will be delivered to the owner account(s) for that site.
(To be absolutely sure who you are signed in as, see Find out who you are signed in as)

Site sharing requests are sent automatically to the site owner. This can be useful if you have forgotten the email address that was used to create the site. To send a Site sharing request, follow the instructions below.

If after sending a Site sharing request you do not receive the sharing request email, first check that it hasn't been filtered out by your spam filter. If you still have not received it, then the most likely explanation is that it has been sent to an email address you have forgotten about - check any and all old email addresses you may have.
  1. Enter the address (URL) of your site in the panel below
    e.g. sites.google.com/site/mysitename,
           sites.google.com/a/mydomain.com/mysitename,
           www.mysitename.com

  2. Click on the link generated. Possible results are listed further down this page.
    (If you see a 'Redirect Notice' page, click on the link again)

  3. (If you do not see a data entry form below, go to this page and enter the URL of your site)


  4. Several different results are possible.
    • If you see:



      Then click on the highlighted button to send a Site Sharing request to the Site owner(s) - success!

    • If you see:


      Then you are not currently signed in with any Google account. Sign in to Google with your Google account and try again.

    • If you see:



    • Then the site is a Google Apps Site and you need to sign in with your Google Apps ID for this domain or contact the Google Apps domain admin.
      If you are the domain administrator and cannot remember your domain admin sign in details you can reset them at:
      https://www.google.com/a/YOURDOMAINNAME/ForgotAdminAccountInfo (replace 'YOURDOMAINNAME' with the name of your Google Apps domain)

    • If you see:

      and the address in your browser address bar begins 'https://sites.google.com/a/..', then this is a Google Apps Site and you need to sign in with your Google Apps ID for this domain or contact the Google Apps domain admin.
      If you are the domain administrator and cannot remember your domain admin sign in details you can reset them at:
      https://www.google.com/a/YOURDOMAINNAME/ForgotAdminAccountInfo (replace 'YOURDOMAINNAME' with the name of your Google Apps domain)

    • If you see:
      It appears that this site has no owner account - contact me via the help forum

    • If you see:

      Error 404 - Page not found


      Then the URL you entered does not point to a Google Site

    • If you see:

      Anything else, let me know and I will try to help you (and update this help article!)

Helpful?

If you found these instructions helpful, please click on the +1 button to let me know or give me feedback on this page