"An error has occurred"

posted 30 Apr 2012, 08:17 by Philip Ridout   [ updated 30 Apr 2012, 08:17 by Philip Ridout ]
Occassionally we get reports from users that they are seeing the message

An error has occurred

We are sorry, a system error has occurred. Please try again later.

A possible workaround is to construct the URL for the pagelisting admin page
  • For a Google Apps site > https://sites.google.com/a/DOMAINNAME/SITENAME/system/app/pages/admin/pagelisting
  • For a non Google Apps site > http://sites.google.com/site/SITENAME/system/app/pages/admin/pagelisting
- Find the affected page and click on the revisions links (the number of revisions)
- Go back through the revision history to find the last save without the error and revert to that if possible

A useful tool to generate system urls is http://siteshelp.kccloudsolutions.com/sites-link-generator